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Good morning. I just want to let you know that you have a wonderful young man by the name of Travis answering your phone. I had several questions about one of your products and he was able to answer them completely. He went out to your warehouse(?) and got the product(mourning streamer) off the shelf and measured the streamer, went to a seamstress for answers and didn’t stop until all my questions were answered. I know this is a small order but this could lead to larger ones(flag pole and accessories, maybe) in the future. What he did was much appreciated and I wanted you to know this. James