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I’d like to express my heartfelt thanks for your handling of my recent order.

I received an e-mail saying that the flag had to be made to order. When I explained that it was for a funeral, I was assured that I would receive my flag the next day. Later I received a phone call to let me know that the flag was being made as we spoke and would arrive on time.

My family was able to honor the last wishes of a dearly loved father, and we have an incredible heirloom to cherish and pass on to future generations. The flag is perfectly made and we will honor and cherish it forever.

It is this level of personal service that sets your company apart from others. I cannot express my gratitude for your compassionate and professional response to our situation.

Ms. Ellen M.